Personal data

General

Data protection regulation is a priority for Ashanti’s SARLS. It is for this reason that we want to ensure that all information relating to the processing of your personal data on the www.ashantis.lu website is clear and comprehensive for the user.

The purpose of these data protection regulations is to inform you about the use of personal data collected via this website, as well as your rights and how you can exercise them. Data processing is crucial to doing our business and to confidently serving our long-term customers, so it is essential for Ashanti’s SARLS that it be done securely, with respect for confidentiality and in accordance with your wishes.

Before confirming the transmission of your personal data via our contact sections, you agree to read and accept our privacy policy. This acceptance allows Ashanti’s SARLS to process your request using the data transmitted for this purpose for a period limited to the subject of your request (request for information, quote, making an appointment, etc.).


Commitments

Ashanti’s SARLS undertakes to comply with Luxembourg law, in particular the law of 2 August 2002 on the protection of individuals with regard to the processing of personal data.

Ashanti’s SARLS undertakes to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, from its entry into force on May 25, 2018.

Ashanti’s SARLS undertakes to use the personal data received only in accordance with the specific purpose defined during the transmission.

Ashanti’s SARLS is at your disposal if you have any questions regarding this data protection regulation via: info@ashantis.lu

Your data

Ashanti’s SARLS is responsible for collecting the personal data of its users via its Website.

The site www.ashantis.lu belongs to Ashanti’s SARLS domiciled at:, 41 rue Pierre Dupong | L-3832 SCHIFFLANGE, holder of the following establishment authorization: N ° (under registration)

The data collected is : name, first name, email address, telephone number

Collection

Your data is collected through contact form(s), treatment reservation form and subscription to our newsletter. Data is stored for a maximum period of 1 year after any lack of interactivity.

Reason for data processing

The personal data sent from the user are intended to process your request (contact request, information request, appointment request, subscription to our newsletter).

When you agree to transmit your personal data to Ashanti’s SARLS, you also agree that Ashanti’s SARLS may use this data within the limits of the purposes detailed in these regulations.

Responsible for processing personal data

The person responsible for processing personal data is Susana COSTA. You can reach the data controller by mail : info@ashantis.lu
The controller undertakes to protect the data and not to transmit it to third parties without your having been informed.

Providers

Ashanti’s SARLS is required to communicate your data to the following service providers :
– Domino Communication : webmaster/editor of our newsletter

These service providers distribute our newsletters.
These data are not reused for commercial purposes by Domino Communication or SendinBlue nor resold to third parties or entities.

Right of opposition, access, rectification and deletion

You can read, update, modify or request the deletion of information concerning you by contacting the Data Controller.
In addition, you can unsubscribe at any time from our mailing lists via the link at the bottom of our newsletters.

Cookies

The website www.ashantis.lu uses “cookies” to collect and record certain information from users.

These files allow us to process statistics and traffic information, to facilitate navigation and to improve the service for your convenience.
Cookies allow us, for example, to personalize home pages by saving preferences that you may set during a previous visit to our website. They can secure your password, identify the sections of the website that you have visited or even monitor changes in your preferences. Our cookies may collect a domain name and track your progress through our webpages.

These files mainly contain the following information : IP address, operating system, requests, pages visited, hours and day of connection, language.

We use cookies for the following purposes : improving the service, creating personalized consumption profiles, statistical studies, advertising targeting (Facebook, Google Adwords).

By browsing the site, third-party cookies may be saved. These are mainly the following third parties : Google, Facebook.

The cookies used cannot extract personal information from your hard drive that can identify you other than in the form of cookies, nor transmit computer viruses.

We only use cookies to collect the information mentioned in this Charter and, in no way, personal or nominative information allowing us to identify you without your consent.

You have the possibility of intervening at the level of cookies. By modifying the configuration of your browser (generally in the “tools” menu, “private” section or equivalent term), you can: accept all cookies, be warned when a cookie is activated, or reject all cookies. However, it is likely that you will encounter difficulties in navigating the Site in the best conditions.